This was pretty nice for a KOA. There was decent space between sites and quite a few trees. I would not say the sites were shaded, but there were trees around some of the sites. The sites that I saw were fairly level and all were stone. Some of the sites had patios. The staff that I encountered were friendly and nice. The store was nicely stocked and had a few rather unique things. The bathhouse looked clean. Being a KOA you don't get to choose your site. You reserve a night and find out what site you get when you check in. They did accommodate us in giving us a site right beside friends we were camping with. I don't know if that would have been possible if the campground was more crowded. After checking in we had to wait a minute or two for someone to escort us to our site. There was some noise from the nearby road, but it was hardly noticeable. Our friends said they could hear the highway occasionally. I did have AT&T service of about 3 bars most of the time. I didn't really notice if it was 4G or 5G

A one-night stay got extended when we had car trouble. Fortunately this campground has a lot of nice features for kids—playground, fishing pond, mini golf, mining activity—and a pleasant dog run. Laundry room was very clean and also empty. The premium sites looked great, as did the cabins. Our site had a nice table and fire ring. Only downside was some crazy guests who started screaming obscenities when our dog escaped her leash and approached theirs—but not the campground’s fault.

One of the best maintained campgrounds we have visited. The staff was very friendly and the security seemed very tight. It’s in a great location to visit Hershey, Harrisburg, and Lancaster.

Stayed here for our fourth camping trip. Lots of variety here from wooded sites to out in the open. We had a pull through in the open, not a ton of privacy, but not too crowded either. Great bathrooms, clean and mostly empty. Nicely kept grounds. Some limited air traffic and some noise from a local gun range, but not terrible at all. Check in was quite organized on a Friday evening. Large pull through site, plenty of room for your vehicle. We visited the Renaissance faire and Hershey Park, along with Mt. Gretna. If you're a biker, the Lebanon valley rail trail is highly recommended. We use t mobile, on average 2-4 bars of 4GLTE. Decent wifi, was able to stream Netflix on a Sunday night.

The owner & office staff at this KOA are rude, crude, & obnoxious. On August 3,2020 while I was in the waiting room to see my Oncologist for my Bladder Cancer, I went online to book a 3 night stay at the Elizabethtown / Hershey PA KOA for August 14th - 17th. it was around 10:30AM. I booked & confirmed the stay, after seeing my Oncologist, I went home and found out that our camper which was in the shop for warranty work was not going to be ready as promised. They were waiting on parts & because of the pandemic they had no idea when the parts would arrive. I waited until the Friday before our trip to check on our camper again. It was not going to be ready in time for our trip. I called the KOA and spoke to what sounded like a young female. She told me that the cancellation confirmation will be emailed to me, but not right away. I received an email from them a few days later on Wed Aug 12, it was a guest policies update about covid - 19. I called them and told them about this email & told the lady that I had cancelled on August 7th. She told me that they had no record of my cancellation. Someone will look into it and get back to me. I talked to the office lady the next day & I was called a liar.I asked to speak to the manager & was told not available, I asked to speak to the owner & was told not available either. I told her that I have the phone record on my phone and that I cancelled at 12:22 pm on Aug 7, 2020. This was within their 7 day cancel period. She said someone will look into it a little further & return my call. Later that day, I talked to the office lady again and things got loud on both ends, then they hung up on me. I called back a few minutes later & they denied hanging up on me. I finally was transferred to the manager. I had to explain everything again. They were still denying that I canceled. She said they will issue a refund. The next day, I had to call back again because they withheld $10 for cancellation fee. I told them that I was VIP and don't get charged this fee. I explained all that had transpired to this person & mentioned that I was going to book another trip there next month after I get my camper back. She apologized for all the problems and was being real nice. After I got camper back, I went online and booked a site there for Sept 17th. A few days later, I get a Email from the owner, Mr. Karl Schmidt. He tells me" that because of the way that I handled the previous reservation and the subsequent cancellation, I decided to have my manager cancel your latest reservation, to allow you the opportunity to find a better suited campground for your needs" I responded to his email & suggested that his people weren't being honest about what had transpired, & letting him know of my phone record showing that I had called to cancel when I said I did.... I'm not sure why he didn't like me booking online? but, Karl Schmidt chose to ignore my email. At the very least, this man Karl Schmidt owes me an apology! Camping is very important to me, especially during this pandemic. I'm disabled, this man violated my rights by canceling my reservation without talking to me personally. Karl made a rude comment in his email to me about my disabilities & so did one of his office staff on the phone. He heard one side of the story & made an executive decision. Besides the Bladder Cancer, I have heart blockage, I have COPD, I've had 5 back surgeries, 2 neck surgeries, I have a neck fusion, a low back fusion, & a spinal cord stimulator surgically implanted. I'm high risk for covid and camping is an activity that I can control my own safety. I HAVE DOCUMENTATION THAT ALL OF THIS IS TRUE. MY ADVICE IS TO STAY AWAY FROM THIS CAMPGROUND!!!